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Rio City Hall and Riotur

Institutional

Everything visitors need on hand

Official phone numbers, addresses, consulates and emergency services for the city of Rio de Janeiro, all in one place.

Emergencies and tourist support

Toll-free, 24-hour numbers across the entire city of Rio de Janeiro.

Consulates in Rio de Janeiro

consular representations with address, hours and emergency on-call service.

Emergency and tourist support

Free numbers, 24 hours, all over Rio de Janeiro.

Consulates in Rio de Janeiro

consular representations with address, time and emergency duty.

136 entries

Airports

Jacarepaguá Airport

  • Address: Av. Ayrton Senna, 2541 - Barra da Tijuca
  • Phone: (21) 2432-7063
  • Website: http://www.infraero.gov.br/index.php/br/aeroportos/rio-de-janeiro/aeroporto-de-jacarepagua.html

Rio de Janeiro Domestic Airport - Santos Dumont

  • Address: Praça Senador Salgado Filho, s/nº - Centro
  • Phone: (21) 3814-7070
  • Website: http://www.infraero.gov.br/index.php/br/aeroportos/rio-de-janeiro/aeroporto-santos-dumont.html

RIOgaleão – Tom Jobim International Airport

  • Address: Av. Vinte de Janeiro, s/nº - Ilha do Governador
  • Phone: (21) 3004-6050
  • Website: http://www.riogaleao.com/

Travel Agencies

Adnet Slow Travel

  • Address: Av. Nossa Senhora de Copacabana, 1133 - sala 9012 - Copacabana
  • Phone: 21 2521-7726 | 21 99959-2202
  • Email: helena@adnet.tur.br

Adventure World Brasil Turismo

  • Address: Rua Barão de Ipanema, 56/601 - Copacabana
  • Phone: 21 3539-5400
  • Website: http://www.adwbrasil.com.br/

Brasil Rio Tour

Brazil Destination

  • Address: Av. das Américas, 3939/207 - Bloco 2 - Barra da Tijuca
  • Phone: 21 3325-1014
  • Email: brazil@brazildestination.com.br
  • Website: http://www.brazildestination.com.br/index1.htm

GM Group Travel

  • Address: Rua Barão de Ipanema, 56/602 - Copacabana
  • Phone: 21 2549-5555
  • Website: http://www.gmgroup.travel/
  • Opening hours: MOnday to friday, from 9am to 6pm; saturday, from 9am to 1pm

IE

  • Phone: 11 4950-1040
  • Website: http://www.ie.com.br/

Planeta Brasil Incoming

  • Address: Av. das Américas, 3434/520 Barra da Tijuca
  • Phone: 21 2430-1100
  • Email: sales@pbincoming.com
  • Website: http://www.pbincoming.com/

TAM Viagens

  • Phone: 0300 777 2000
  • Website: http://www.tamviagens.com.br/

TAM Travel

  • Tel.: 0300 777 2000
  • Website: http://www.tambigens.com.br/

Bike Rental

Bike in Rio

  • Address: Rua Ronald de Carvalho, 21 - Copacabana
  • Phone: 21 98474-7740
  • Email: contato@bikeinriotours.com
  • Website: http://bikeinriotours.com.br/

Rio Electric

  • Address: Rua Ronald de Carvalho, 21 - Copacabana
  • Phone: 21 3496-9969
  • Website: http://www.rioelectric.com.br/

Car Rental

Avis Galeão International Airport

  • Address: Av. 20 de Janeiro, s/nº - Ilha do Governador
  • Phone: 21 3398-5060
  • Email: lgaleao@avis.com.br
  • Website: http://www.avis.com.br/b2c/pages/pesquisa_reserva

Currency Exchange

Banco do Brasil

  • Address: Rua Senador Dantas, 105 - Downtown
  • Phone: 21 3808-3000
  • Opening hours: Monday to friday, from 10am to 4pm

Banco do Brasil - International Airport

  • Address: Av. 20 de Janeiro, s/nº - Terminal 1 - 3rd floor - Ilha do Governador
  • Phone: 21 3398-5420
  • Opening hours: Daily, from 8am to 9pm

Banco Safra - International Airport

  • Address: Av. 20 de janeiro, s/nº - Terminal 1 - 2nd floor - Ilha do Governador
  • Phone: 21 2461-5050
  • Opening hours: Daily, 24h

Best Exchange Tur

  • Address: Av. Nossa Senhora de Copacabana, 371 - Copacabana
  • Phone: 21 2548-3661
  • Opening hours: Segunda a sexta, 9h às 18h; sábado, das 9h30 às 13h30

Bradesco Exchange - International Airport

  • Address: Av. 20 de Janeiro, s/nº - Terminal 1 - Section C - Ilha do Governador
  • Phone: 21 3398-3290
  • Opening hours: Daily, from 7am to 10:30am

Citibank

  • Address: Rua da Assembléia, 100 - Centro
  • Phone: 21 4009-8229
  • Opening hours: Monday to friday, from 10am to 2pm

Espaço Câmbio

  • Address: Av. Passos, 120 - 14º andar - Centro
  • Phone: 21 3202-6010
  • Website: http://espacocambio.com/
  • Opening hours: Monday to friday, from 9am to 6pm

GetMoney Turmalina - International Airport

  • Address: Av. 20 de Janeiro, s/nº - Terminal 1 - Section B - Ilha do Governador
  • Phone: 21 3398-5352
  • Opening hours: Daily, from 6am to midnight

Renova Câmbio Exchange

  • Address: Avenida Nossa Senhora de Copacabana, 187 – loja C e D
  • Phone: 21 2244-9988
  • Website: http://www.renovacambio.com.br/site/default.aspx
  • Opening hours: Monday to friday, from 9am to 6pm; saturday, from 10am to 3pm

Airlines

Air France

  • Phone: 4003-9955
  • Website: http://www.airfrance.com/indexCom_en.html

Avianca

  • Phone: 4004-4040
  • Website: http://www.avianca.com.br/

British Airways

  • Phone: 0800 761 0885
  • Website: http://www.britishairways.com/travel/home/public/pt_br

Copa Airlines

  • Phone: 0800 886 2672
  • Website: http://www.copaair.com/sites/br/pt/pages/homepage.aspx

Passadero

  • Phone: 0300 1001 777
  • Website: http://www.voepassaredo.com.br/empresa/site/

Qantas

  • Phone: 0800 892 3346
  • Website: http://www.qantas.com/travel/airlines/home/br/en

TAAG

  • Phone: 21 2206-3072
  • Website: http://taag.com.br/

Consulates

Angola

  • Address: Av. Rio Branco, 311 - 2nd floor - Downtown
  • Phone: (21) 3526-9439
  • Email: consuladoangola@consuladodeangola.org
  • Website: http://consuladoangolarj.org/
  • Opening hours: Monday to friday, from 09:00 às 16:00h

Consulate General of Argentina Republic

  • Address: Praia de Botafogo, 228/201 - Botafogo
  • Phone: 21 3850-8150
  • Email: crioj@mrecic.gov.ar
  • Website: http://crioj.cancilleria.gov.ar/
  • Opening hours: Monday to friday, from 10am to 3pm

Consulate General of Bolivia

  • Address: Av. Rui Barbosa, 664/101 - Flamengo
  • Phone: 21 2551-1796
  • Email: consulbolrio@gmail.com
  • Website: http://www.consuladodeboliviaenrio.org.br/
  • Opening hours: Monday to friday, 8am to 4pm

Consulate General of Canada

  • Address: Av. Atlântica, 1130 - 13th floor - Copacabana
  • Phone: 21 2543-3004
  • Email: rio@international.gc.ca
  • Website: http://www.canadainternational.gc.ca/brazil-bresil/splash.aspx
  • Opening hours: Monday to thursday, from 8am to 12:30pm and 1:30pm to 5pm; Friday, from 8am to 1:30pm

Consulate General of Chile

Consulate General of China

  • Address: Rua Muniz Barreto, 715 - Botafogo
  • Phone: 21 3237-6600
  • Email: chinaconsul_rj_br@mfa.gov.cn
  • Website: http://riodejaneiro.china-consulate.org/pot/
  • Opening hours: Monday to friday, from 9am to 1:30pm

Consulate General of Dominican Republic

  • Address: Praia de Botafogo, 210/903 - Botafogo
  • Phone: 21 2553-3003
  • Email: consuladord@yahoo.com.br
  • Opening hours: Monday to friday, from 9am to 4pm

Consulate General of France

  • Address: Av. Presidente Antônio Carlos, 58 - 8th floor - Downtown
  • Phone: 21 3974-6699
  • Email: consulatrio@maisondefrance.org.br
  • Website: http://riodejaneiro.ambafrance-br.org/
  • Opening hours: Monday to friday, from 8:30am to 12:30pm (by phone, from 2pm to 4pm)

Consulate General of Japan

  • Address: Praia do Flamengo, 200 - 10th floor - Flamengo
  • Phone: 21 3461-9595
  • Email: consular@ri.mofa.go.jp
  • Website: http://www.rio.br.emb-japan.go.jp/
  • Opening hours: Monday to friday, from 9am to 12pm and 2pm to 5pm

Consulate General of Lebanon

  • Address: Rua Dona Mariana, 39 - Botafogo
  • Phone: 21 2539-2125
  • Email: contato@consuladogeraldolibanorj.com.br
  • Website: http://consuladogeraldolibanorj.com.br/site/index.php
  • Opening hours: Monday to friday, from 9am to 2pm

Consulate General of Norway

Consulate General of Panama

  • Address: Rua Figueiredo Magalhães, 122/1002 - Copacabana
  • Phone: 21 2255-9085
  • Opening hours: Monday to friday, from 8:30am to 3:30pm

Consulate General of Paraguay

  • Address: Praia do Flamengo, 66/1009 - Flamengo
  • Phone: 21 2553-2294
  • Email: riocongalpar@mre.gov.py
  • Opening hours: Monday to friday, from 8:30 to 3:30pm

Consulate General of Peru

  • Address: Av. Rui Barbosa, 314 - 2nd floor - Flamengo
  • Phone: 21 2551-4496
  • Email: consulado@consuladoperurio.com.br
  • Website: http://consuladoperurio.com.br/
  • Opening hours: Monday to friday, from 9am to 3pm

Consulate General of Portugal

  • Address: Av. Marechal Câmara, 160/1809 - Downtown
  • Phone: 21 3509-1850
  • Email: riojaneiro@mne.pt
  • Website: http://www.consuladoportugalrj.org.br/
  • Opening hours: Monday to friday, from 8am to 4pm

Consulate General of Romania

  • Address: Rua Cosme Velho, 526 - Laranjeiras
  • Phone: 21 3495-8687
  • Email: riodejaneiro@mae.ro
  • Website: http://riodejaneiro.mae.ro/
  • Opening hours: Monday to friday, from 9am to 4pm

Consulate General of Russia

  • Address: Rua Professor Azevedo Marques, 50 - Leblon
  • Phone: 21 2274-0097
  • Email: consrio@yandex.ru
  • Website: http://www.consrio.mid.ru/
  • Opening hours: Monday to friday, from 9am to 2pm

Consulate General of USA

  • Address: Av. Presidente Wilson, 147 - Downtown
  • Phone: 21 3823-2000
  • Website: http://portuguese.riodejaneiro.usconsulate.gov/
  • Opening hours: Monday to friday, from 8am to 5pm

Consulate of the Kingdom of the Netherlands

  • Address: Av. Ataulfo de Paiva, 204 - 6th floor - Leblon
  • Phone: 21 2157-5400
  • Email: rio@minbuza.nl
  • Website: http://riodejaneiro.nlconsulado.org/
  • Opening hours: Monday, wednesday and thursday, from 9am to 12pm

Consulate of Togo Republic

  • Address: Av. Rio Branco, 45/602 - Downtown
  • Phone: 21 2214-0003
  • Email: info@consuladotogo.org.br
  • Website: http://consuladotogo.org.br/
  • Opening hours: Monday to friday, 9am to 6pm

Honorary Consulate of Costa Rica

  • Address: Av. Nossa Senhora de Copacabana, 1417/120 - Copacabana
  • Phone: 21 2522-8833
  • Email: congericario@gmail.com
  • Opening hours: Monday to friday, from 10am to noon and 2pm to 4pm

Honorary Consulate of Ecuador

  • Address: AV. Ataulfo de Paiva, 1079/601 - Leblon
  • Phone: 21 3738-0380
  • Email: cecuriodejaneiro@mmrree.gob.ec
  • Website: http://www.cancilleria.gob.ec/
  • Opening hours: Monday to friday, from 10am to 3pm

Honorary Consulate of Guatemala

  • Address: Av. Ataulfo de Paiva, 1240/203 - Leblon
  • Phone: 21 22598756
  • Opening hours: Monday to friday, from 9am to 5pm

Honorary Consulate of Haiti

  • Address: Praça Pio X, 17 - 14th floor - Downtown
  • Phone: 21 2199-2808
  • Opening hours: Monday to friday, from 10am to 3pm

Honorary Consulate of Indonesia Republic

Honorary Consulate of Jamaica

  • Address: Av. Rio Branco, 99 - 9th floor - Downtown
  • Phone: 21 2122-8400
  • Email: contato@consuladodajamaica.com.br
  • Website: http://consuladodajamaica.com.br/
  • Opening hours: Monday to friday, from 9am to 5pm

Honorary Consulate of Servia

  • Address: Rua Antônio Parreiras, 126/304 - Ipanema
  • Phone: 21 3322-5848
  • Email: martinscostaroberto@gmail.com
  • Opening hours: Monday to friday, from 9am to 3pm

HONORARY CONSULATE OF SLOVAK REPUBLIC

  • Address: Av. das Américas, 3333 - room 1103 - Barra da Tijuca
  • Phone: 21 3323-5314
  • Email: consuladoeslovquia@yahoo.com.br
  • Opening hours: From monday to friday, from 9am to noon

Honorary Consulate of Thailand

  • Address: Rua Visconde de Pirajá, 250 - 9th floor - Ipanema
  • Phone: 21 2525-0000
  • Email: amsauer@amsterdamsauer.com
  • Opening hours: Monday to friday, from 19am to 5pm

Post Offices

Tourist Information

Copacabana - Tourist Information Center CIAT

  • Address: Av. Princesa Isabel, 183 - Copacabana
  • Phone: 21 2541-7522
  • Opening hours: From 9am to 6pm(daily)

Novo Rio Bus Terminal

  • Address: Av. Francisco Bicalho, 1 - Santo Cristo
  • Phone: 21 3213-1800
  • Opening hours: From 8am to 8pm(daily)

Santos Dumont Airport

  • Address: Praça Senador Salgado Filho, s/nº - Downtown
  • Opening hours: From 6am to 10pm(daily)

Urca

  • Address: Praça General Tibúrcio (in front of Bondinho Pão de Açúcar station)
  • Opening hours: From 9am to 6pm(daily)

Port

Air Taxi

TAM Aviação Aérea

  • Address: Praça Senador Salgado Filho, s/nº - Downtown
  • Phone: 21 2220-4660
  • Website: http://www.tamaviacaoexecutiva.com.br/

Useful Numbers / Special Services

Federal Police

  • Phone: 194
  • Website: http://www.pf.gov.br/

Fire Brigade Drowning Assistance - Barra da Tijuca

  • Phone: 21 2333-6349

Fire Brigade Drowning Assistance - Botafogo

  • Phone: 21 2334-7289

Fire Brigade Drowning Assistance - Copacabana

  • Phone: 21 2332-2061

Fire Brigade Emergency

  • Phone: 193

LAUNDRY EXPRESS LAVANDERIA - LOJA 2

  • Address: Rua Figueiredo Magalhaes, 581 - Loja E - Copacabana
  • Phone: 21 2235-0715 | 21 2256-0120
  • Website: http://laundryexpressrio.com.br
  • Opening hours: Monday to friday, from 8am to 8pm; saturday, from 8am to 6pm

LAUNDRY EXPRESS LAVANDERIA - Store 1

  • Address: Rua Carvalho de Mendonça, 29 - Loja E, Copacabana
  • Phone: 21 2543-1996 | 21 2542-2625
  • Website: http://laundryexpressrio.com.br/
  • Opening hours: Monday to friday, from 8am to 8pm; saturday, from 8am to 6pm

Police Battalion in Tourist Areas - BPTUR

  • Address: Rua Figueiredo Magalhâes, 550 - Copacabana
  • Phone: 21 23322-7928
  • Opening hours: Monday to friday, from 9am to 5pm

Public Emergency - Evandro Freire Hospital

  • Address: Estrada do Galeão, 2920 - Ilha do Governador
  • Phone: 21 3393-7085

Public Emergency - Lourenço Jorge Hospital

  • Address: Av. Ayrton Senna, 2000 - Barra da Tijuca
  • Phone: 21 3111-4603

Public Emergency - Miguel Couto Hospital

  • Address: Rua Mário Ribeiro, 117 - Leblon
  • Phone: 21 3111-3720

Public Emergency - Pedro II Hospital

  • Address: Rua do Padro, 325 – Santa Cruz
  • Phone: 21 3365-0300

Public Emergency - Salgado Filho Hospital

  • Address: Rua Arquias Cordeiro, 370 - Méier
  • Phone: 21 3111-4113

Public Emergency - Souza Aguiar Hospital

  • Address: Praça da República, 111 – Downtown
  • Phone: 21 3111-2611

Tourism Service Special Police Station - DEAT

  • Address: Av. Afrânio de Melo Franco, 315 - Leblon
  • Phone: 21 2332-2924
  • Opening hours: Daily, 24h

Bus Terminals

Alvorada Bus Terminal

  • Address: Av. das Américas - Barra da Tijuca

Menezes Côrtes Bus Terminal

Transfer Airport/Hotels

Shuttle Rio

  • Phone: 21 7842-2490
  • Email: contato@shuttlerio.com.br
  • Website: http://www.shuttlerio.com.br/home/br/
  • Opening hours: Daily, from 7:30am to 8pm

City Trains